Q&A

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Q: HOW TO REGISTER AMS / ACI?

A:ACCORDING TO USA PATRIOT ACT, SHPR NEED TO DECLARE THE AMS AND ACI 24HRS BEFORE THE ETD, TO THOSE CARRIER OR FORWARDER WHO DIDN’T REGISTER WILL BE FINED, AND THE CARGO CAN’T BE UNLOADED AT THE DESTINATION, OR EVEN THE VEESEL CAN’T BE DOCKED AT ANY PORT OF AMERICA AND CANADA. SHPR, CNEE(INCLUDING THE NAME AND ADD.), GOOS IN DETAIL(IN CLUDING THE NAME, AMOUNT, WEIGHT, CONTAINER NO., SEAL NO. AND SO ON.)
RELEVANT REGULATION AND OTHER POINT FOR ATTENTION, PLEASE CHECK ON THE OFFICIAL WEBSITE.

Q: WHAT DOCUMENT SHOULD BE PREPARED WHEN YOU WANT TO CLAIM THE INDEMNIFICATION?

A: a.) OFFICAL REPORT AND PICTURES OF THE DAMAGED CARGO
b.) THE MANIFEST WHICH IS SINGED AND ISSUED BY THE CONTAINER YARD
c.) BILL OF LOADIN;
d.)COMMERCIAL INVOICE
e.)PACKING LIST
f.) FORMAL CLAIMS DOCUMENT
g.) OTHER RELEVANT DOCUMENT IF NEEDED

Q: FOR THE ISSUED B/L , CAN THE CNEE BE MODIFIED?

A:ACCORDING TO THE AMERICAN SECURITY REGULATION, SHPR HAS ALREADY APPLIED THE INFORMATION 24HRS BEFORE THE ETD. YOU WILL BE CHARGED OR MAY BE FINED FOR THE MODIFICATION. THE AFFIDAVIT WITH THE TITLE OF YOUR COMPANY AND THE CORRECTION IN DETAILS IS NEEDED. PLUS, SHPR NEED TO SEND BACK THE ISSUED HB/L TO MODIFY THE CONTENTS.

Q: FOR CY TO CY, CAN THE SHPR MAKE THE CLAIM FOR COMPENSATION?

A:IN CY TO CY TERM, “SHIPPER’S LOAD & COUNT” WILL BE SHOWED ON THE B/L, THAT MEANS THAT THE SHPR LOADS, COUNTS, AND SEALS BY HIMSELF. THE CARRIER OR FORWARDER IS RESPONSIBLE FOR DELIVERING THE CONTAINER TO CNEE COMPLETELY, AND IS NOT RELATED TO ANY SHORTAGE AND DAMAGE OF THE CONTAINER.

Q: WHAT SHOULD I DO IF I  LOST THE B/L?

A:SHPR SHOULD FOLLOW BELOW INFORMATION:
1. TO DECLARE ON THE NEWSPAPER THAT THE B/L IS INVALID (FOR ONE DAY)
2. APPLY CASHIER’S CHECK OR BANK GUARANTEE (ONE-YEAR VALIDITY)
3. APPLICATION (WITH THE TITLE OF THE COMPANY AND THE COMPANY SEAL) FOR REISSUING THE B/L
TYPE HERE ABOVE SOLUTION IS ONLY AVAILIBLR FOR THE B/L ISSUED BY OUR COMPANY, AND FOR OTHER B/L, PLEASE FOLLOW OTHER PROCESSING PROGRAM.